The Shadow
February 2024 – Bath Community Hospital’s Emergency Department has been named a 2023 Human Experience (HX) Guardian of Excellence Award ® Winner by Press Ganey, the global leader in healthcare experience solutions and services. Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care. This award is part of Press Ganey’s recognition of healthcare organizations across the United States committed to excellence for their patients.
“We are honored to receive the 2023 Press Ganey Human Experience Guardian of Excellence Award, recognizing our Emergency Department’s exceptional care”, stated Bath Community Hospital CEO Jeff Lingerfelt, “Performing in the top 5% of healthcare providers nationwide for patient experience, our team remains dedicated to the communities we serve.”
Last year, the BCH Emergency Department treated 3,076 patients for a variety of life-saving treatments. Bath Community Hospital Emergency Services are available 24/7 and provide onsite state-of-the-art diagnostics.
To learn more about Bath Community Hospital, visit Bath Community Hospital.
About Press Ganey
Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.
About Bath Community Hospital
Bath Community Hospital, established in 1916, is a 25-bed, not-for-profit, Critical Access Hospital located in Hot Springs, Virginia, in Bath County. Bath Community Hospital provides twenty-four-hour emergency services and a select range of diagnostic services, rehabilitative services, pharmacy, general surgery, wellness center, and specialty clinics.
