The Shadow
BOIL WATER ADVISORY
Notice of Customers of the City of Covington Waterworks
In the following areas: All residents of High Acres Village.
PWSID# 2580100
BOIL YOUR TAP WATER
Failure to follow this advisory could result in stomach or intestinal illness.
10/12/2026
City of Covington Public Works advise all customers to boil their drinking water.
The boil water advisory is in effect until further notice for the following reason:
A contractor ran over a valve while taking down a trailer in the high acres trailer village.
Due to the contractors’ negligence, we were required to cut the water off to make a repair
to the valve. This has caused a complete loss of water or low water pressure to the area.
If you have lost all water or have low water pressure we advise you to boil your water
until we have sampled the water following the repairs. A list of the streets above but may
also include any additional streets that may have complete water loss. When your water
supply is shut off or if water pressure drops significantly this could potentially allow
contaminants to enter the system, making the water unsafe to drink.
DO NOT DRINK OR COOK WITH TAP WATER WITHOUT BOILING IT FIRST.
Boiled or bottled water should be used for drinking, beverage, and food preparation, and making ice
until further notice. Boiling kills bacteria and other organisms in the water. Boiling the preferred
method to assure that the tap water is safe to drink.
To boil your water- Bring all tap water to a rolling boil, let it boil for one minute, and let it cool
before using, or use bottled water.
If you cannot boil your tap water an alternative method of purification for residents that do not have
gas or electricity is to use liquid household bleach to disinfect water. The bleach product should be
recently purchased, free of additives and scents, and should contain a hypochlorite solution of at
least 5.25%. Public health officials recommend adding 8 drops of bleach (¼ teaspoon) to each gallon
of water. The water should be stirred and allowed to stand at least 30 minutes before use. Water
purification tablets may also be used by following the manufacturer’s instructions.
Once the Boil Water Advisory has been lifted, residents will be notified through the same method of
communication used to notify you of the advisory.
For more information please contact: City of Covington Public Works at 540-965-6321
For frequently asked questions about boiling your tap water visit:
Virginia Department of Health – Office of Drinking Water FAQ website.
