The Shadow
BOIL WATER ADVISORY
Notice of Customers of the Rivermont/ High Acres water supply area
PWSID# 2580100
BOIL YOUR TAP WATER
Failure to follow this advisory could result in stomach or intestinal illness.
12/16/2025
City of Covington Public Works advise all customers to boil their drinking water.
The boil water advisory is in effect until further notice for the following reason:
A main water line leak has occurred in the Hemlock/Beverly Street area. This has caused
a complete loss of water for the areas of Rivermont, ie; N. Augusta, N. Greenbrier Ave., N.
Pocahontas Ave., N. Rockbridge Ave., N. Beverly Ave., N. High Ave., E. Cypress St., E.
Cedar St. E. Willow St. E. Fir St. E. Hemlock St., E. Hickory St. E. Kline St. E Main St. As
well as any additional streets that may have lost complete water loss. When your water
supply is shut off or if water pressure drops significantly this could potentially allow
contaminants to enter the system, making the water unsafe to drink.
DO NOT DRINK OR COOK WITH TAP WATER WITHOUT BOILING IT FIRST.
Boiled or bottled water should be used for drinking, beverage, and food preparation, and making
ice until further notice. Boiling kills bacteria and other organisms in the water. Boiling the
preferred method to assure that the tap water is safe to drink.
To boil your water- Bring all tap water to a rolling boil, let it boil for one minute, and let it cool
before using, or use bottled water.
If you cannot boil your tap water an alternative method of purification for residents that do not
have gas or electricity is to use liquid household bleach to disinfect water. The bleach product
should be recently purchased, free of additives and scents, and should contain a hypochlorite
solution of at least 5.25%. Public health officials recommend adding 8 drops of bleach (¼
teaspoon) to each gallon of water. The water should be stirred and allowed to stand at least 30
minutes before use. Water purification tablets may also be used by following the manufacturer’s
instructions.
Once the Boil Water Advisory has been lifted, residents will be notified through the same
method of communication used to notify you of the advisory.
For more information please contact:
City of Covington Public Works at 540-965-6321
For frequently asked questions about boiling your tap water visit:
Virginia Department of Health – Office of Drinking Water FAQ website.
