The Shadow
WHITE SULPHUR SPRINGS, W.Va. — The Greenbrier Resort in White Sulphur Springs, W.Va., announced Friday it will reopen May 22 after a two-month shutdown from COVID-19.
“The health and safety of our valued guests and team members is our top priority, and we have taken the advice from local and national health officials on what is best for their safety throughout this entire process,” said Dr. Jill Justice, Greenbrier president.
“We are confident now that we are ready to open with new procedures in place, and we are excited to bring our guests back to experience the Greenbrier traditions that they love so much,” she added.
Inside the hotel, guests will find new safety measures in place, including full-time employees dedicated to sanitizing high-touch public spaces such as door handles, railings, elevator buttons, tables and desks.
The Greenbrier’s housekeeping team is also paying special attention to sanitizing high-touch areas inside the rooms, such as remote controls, clocks, light switches and informational guides.
Seating areas have been adjusted inside restaurants to allow for additional distancing, and reservation times have been spread out to avoid backups.
Additional outdoor dining locations are in place, providing extra space, as well as unique dining environments guest have never experienced.
Each department at the resort has reviewed its procedures, as well as guidelines from government and health officials, and implemented a new COVID-19 plan that maximizes the health and safety of employees and guests.
The resort will conduct temperature screenings for all employees. Guests who are showing signs of illness or have knowingly been exposed to individuals with the COVID-19 virus will be asked to postpone their trips to a later date.
“We are excited about reopening and committed to continuing to monitor our health and safety protocols in the weeks and months ahead,” Justice said.
